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Healthcare Linen Services Group

255 38th Ave, Unit M, St. Charles, IL 60174

Company CareersDiversity & Inclusion

Healthcare Linen Services Group is a trusted partner for hospitals and healthcare facilities in the South and Central Midwest, providing high-quality, cost-effective linen management solutions. Our portfolio includes six regional brands with decades...Read More

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DIVERSITY

E-Interview

In conversations with Newsweek, Joe LaPorta, CEO & President at Healthcare Linen Services Group, answered the following questions:

1. Can you provide an overview of your company's workplace culture and values, and how they contribute to a positive work environment?

HLSG operates a multisite, multi-state business with our back office support team located at a central location. This brings a blended culture that is process-driven/metrics-driven intertwined with a sense of family. We believe that creates a high degree of employee engagement, communication and collaboration. All of our team members operate on a united set of core values: Integrity, Commitment, Teamwork, Customer First and Continuous Improvement.

2. What kind of professional development and growth opportunities are available to employees? How does your company support career advancement?

HLSG leverages our own training and development school (Linen Technical Institute) to drive employee development, including plant, online and corporate class training programs. HLSG also offers tuition reimbursement and industry-focused programs. Ultimately, this leads to increased opportunities for promotion.

3. How does your company ensure transparency and open communication between management and employees, fostering a sense of trust and belonging?

As a part of our culture, we utilize consistent communication via standard mechanisms almost daily through our "Good to Great" messaging, "Weekly Wash Cycle" newsletter, "Top Rocks" metrics reporting and our weekly "lessons for leaders". All-hands calls and team meetings are also part of our rotations.

4. How does your company handle feedback and suggestions from employees? Is there a system in place for employees to voice their concerns or ideas?

Yes, we have set up an anonymous call center where employees can share and feel safe.

5. How do you approach fostering diversity, equity, and inclusion within the organization?

HLSG is focused in hiring from within when opportunities arise.

6. What strategies have you implemented to ensure an inclusive workplace culture?

We celebrate and recognize the diversity among our team members.

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