Arizona

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By Newsweek

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Statewide mandatory shut-downs, in response to the COVID-19 pandemic, put millions of Americans' lives on hold. As you adjusted from going out to dinner or running errands at a mall to curbside pickup or socially-distanced delivery, customer service became more important than ever. Some retailers and service providers just seem to have the right touch. They fill orders accurately and promptly — and make you feel connected and cared for, as well. What could be more welcome during a time of uncertainty?

Once again, Newsweek has partnered with Statista, the respected global data-research firm, to highlight those brands that offer consistently excellent customer service. This list features Best-In-State Customer Service local brands in 20 states. Our full ranking recognizes 556 local brands in 77 different categories. The number of categories in each State changes based on which categories are relevant for which state. If your company is listed below, you can find out more about the licensing options visiting the Statista website.

You'll be able to check your state or region for the brands that do best by you.

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Select your state on the map below to see all winners:

You can also visit directly one specific category from the list below.

Arizona

Clothing

Apparel

RankBrandScoreCompany Website1H&M8.81www2.hm.com2Banana Republic8.52bananarepublic.gap.com3GAP8.51www.gap.com

Baby and Children's Products

RankBrandScoreCompany Website1Carter's8.49www.carters.com2Buybuy Baby8.37www.buybuybaby.com3OshKosh B'gosh8.31www.oshkosh.com

Fashion Jewelry & Accessories Retailer

RankBrandScoreCompany Website1Kendra Scott8.89www.kendrascott.com2Alex and Ani8.23www.alexandani.com3Fossil8.16www.fossil.com

Footwear

RankBrandScoreCompany Website1Skechers8.62www.skechers.com2Converse8.49www.converse.com3Foot Locker8.46www.footlocker.com

Jewelry Retailer

RankBrandScoreCompany Website1Tiffany & Co.9.07www.tiffany.com2Swarovski8.60www.swarovski.com3Zales8.56www.zales.com

Outdoor and Athletic Apparel

RankBrandScoreCompany Website1Lululemon Athletica9.06shop.lululemon.com2Under Armour8.60www.underarmour.com3Columbia Sportswear8.59www.columbia.com

Plus-Size Fashion

RankBrandScoreCompany Website1Catherines8.65www.catherines.com2Lane Bryant8.27www.lanebryant.com3Torrid7.95www.torrid.com

Premium Apparel

RankBrandScoreCompany Website1Men's Wearhouse8.81www.menswearhouse.com2Ralph Lauren8.73www.ralphlauren.com3Tommy Hilfiger8.62usa.tommy.com

Sporting Goods Retailer

RankBrandScoreCompany Website1PGA Superstore8.36www.pgatoursuperstore.com2Big 5 Sporting Goods8.15www.big5sportinggoods.com3DICK'S Sporting Goods8.11www.dickssportinggoods.com

Women's Apparel

RankBrandScoreCompany Website1Ann taylor8.47www.anntaylor.com2Talbots8.45www.talbots.com3Chico's8.30www.chicos.com

Food, Health & Beauty

Convenience Stores

RankBrandScoreCompany Website1QuikTrip8.64www.quiktrip.com2Love's8.63www.loves.com3Dollar Tree8.46www.dollartree.com

Eyewear Retailers

RankBrandScoreCompany Website1Walmart Vision Center8.05www.walmart.com2Warby Parker7.74www.warbyparker.com3Sunglass Hut7.71www.sunglasshut.com

Perfume and Cosmetics

RankBrandScoreCompany Website1M·A·C8.96www.maccosmetics.com2Bath and Body Works8.87www.bathandbodyworks.com3LUSH8.81www.lushusa.com

Supermarkets

RankBrandScoreCompany Website1Sprouts9.27www.sprouts.com2Bashas8.56www.bashas.com3Trader Joe's8.43www.traderjoes.com

Home Goods

Arts and Crafts

RankBrandScoreCompany Website1Michaels8.56www.michaels.com2Hobby Lobby8.31www.hobbylobby.com3Jo-Ann8.05www.joann.com

Furniture Retail

RankBrandScoreCompany Website1American Furniture Warehouse8.50www.afw.com2La-Z-Boy8.43www.la-z-boy.com3Ikea8.26www.ikea.com

Home Goods & Decor

RankBrandScoreCompany Website1HomeGoods9.28www.homegoods.com2Yankee Candle8.52www.yankeecandle.com3Bed Bath & Beyond8.46www.bedbathandbeyond.com

Outdoor Sporting Goods

RankBrandScoreCompany Website1REI8.73www.rei.com2Bass Pro Shops8.59www.basspro.com3Cabela's8.53www.cabelas.com

Pet Care

RankBrandScoreCompany Website1PetSmart8.66www.petsmart.com2Pet Supplies Plus8.60petsuppliesplus.com3PETCO8.41www.petco.com

Premium Furniture Retail

RankBrandScoreCompany Website1Pruitts Furniture8.44www.pruitts.com2Pottery Barn8.35www.potterybarn.com3Basset8.32www.bassettfurniture.com

Catering, Restaurants and Leisure

Bagel and Sandwich Chains

RankBrandScoreCompany Website1Jersey Mike's Subs8.81www.jerseymikes.com2Chompie's8.59chompies.com3Bruegger's8.58www.brueggers.com

Casinos

RankBrandScoreCompany Website1Apache Gold Casino Resort9.07apache-gold-casino.com2Lone Butte Casino8.72playatgila.com3Blue Water Casino8.60www.bluewaterfun.com

Casual Dining Restaurant Chains

RankBrandScoreCompany Website1Outback Steakhouse9.08www.outback.com2Red Lobster9.00www.redlobster.com3LongHorn Steakhouse8.86www.longhornsteakhouse.com

Coffeehouse Chains

RankBrandScoreCompany Website1Starbucks8.69www.starbucks.com2Dunkin' Donuts8.62www.dunkindonuts.com3Coffee Bean & Tea Leaf8.61www.coffeebean.com

Fast-Casual Restaurant Chains

RankBrandScoreCompany Website1Smashburger8.85smashburger.com2Panera Bread8.82www.panerabread.com3Portillo's8.71www.portillos.com

Fast-Food Restaurant Chains

RankBrandScoreCompany Website1In-N-Out Burger9.55www.in-n-out.com2Chick-fil-A9.51www.chick-fil-a.com3Panda Express9.24www.pandaexpress.com

Ice Cream and Frozen Yogurt Stores

RankBrandScoreCompany Website1Yogurtland8.76www.yogurt-land.com2Baskin-Robbins8.52www.baskinrobbinsmea.com3Cold Stone Creamery8.38www.coldstonecreamery.com

Mexican Restaurants

RankBrandScoreCompany Website1Los Dos Molinos8.89losdosmolinosphoenix.com2Tee Pee8.47teepeemexicanfood.com3Carolina's Mexican Food8.25www.carolinasmexicanfood.com

Movie Theaters

RankBrandScoreCompany Website1Cinemark8.70www.cinemark.com2AMC Theatres8.43www.amctheatres.com3Harkins Theatres8.35www.harkins.com

Pizza Chains

RankBrandScoreCompany Website1Mellow Mushroom8.63mellowmushroom.com2Hungry Howie's8.54www.hungryhowies.com3Dominos Pizza8.51pizza.dominos.com

Upscale Chain Restaurants

RankBrandScoreCompany Website1Fogo de Chao8.85fogodechao.com2Morton's The Steakhouse8.84www.mortons.com3The Capital Grille8.78www.thecapitalgrille.com

Beauty and Wellness

Fitness Centers

RankBrandScoreCompany Website1Planet Fitness8.59www.planetfitness.com2Anytime Fitness7.93www.anytimefitness.com3LA Fitness7.43www.lafitness.com

Spas, Wellness and Beauty

RankBrandScoreCompany Website1Spa8108.45www.spa810.com2Elements Massage8.23elementsmassage.com3Hand and Stone Massage and Facial Spa7.89handandstone.com

Services: Personal Services, Home Care and Maintenance

Automotive Repair

RankBrandScoreCompany Website1Brake Masters8.64www.brakemasters.com2Pep Boys8.64www.pepboys.com3AutoZone8.47www.autozone.com

Home Security

RankBrandScoreCompany Website1SimpliSafe8.44simplisafe.com2ADT8.32www.adt.com3Brinks Home Security8.20brinkshome.com

Storage Centers

RankBrandScoreCompany Website1Extra Space Storage8.43www.extraspace.com2Public Storage8.24www.publicstorage.com3iStorage8.11www.istorage.com

Real Estate and Banking

Real Estate Agencies

RankBrandScoreCompany Website1Realty Executives8.57www.realtyexecutives.com2Better Homes and Gardens Real Estate8.20www.bhgre.com3RE/MAX7.92www.remax.com

Transportation and Travel

Apartment Hotels, Extended Stays

RankBrandScoreCompany Website1Residence Inn by Marriott8.80residence-inn.marriott.com2Staybridge Suites8.75www.ihg.com3Home2 by Hilton8.53www.hilton.com

Budget Hotel (1 to 2 stars)

RankBrandScoreCompany Website1Super 88.76www.wyndhamhotels.com2Comfort Inn8.33www.choicehotels.com3Motel 68.23www.motel6.com

Car Rental

RankBrandScoreCompany Website1Dollar Rent a Car8.60www.dollar.com2Enterprise Rent-A-Car8.55www.enterprise.com3Alamo8.30www.alamo.com

Economy Hotel (3 stars)

RankBrandScoreCompany Website1Choice Hotels8.84www.choicehotels.com2Courtyard by Marriott8.65www.courtyard.marriott.com3DoubleTree8.62www.hilton.com

Moving Services

RankBrandScoreCompany Website1U-Haul8.05www.uhaul.com2PODS8.02www.pods.com3Two Men And A Truck7.89twomenandatruck.com

Premium Hotel (4 stars)

RankBrandScoreCompany Website1Sheraton9.13sheraton.marriott.com2Hilton9.01www.hilton.com3Hyatt8.91www.hyatt.com

Other Winners

Visit our rankings portal

Licensing Information:
If your company is listed above, you can find out more about the licensing options visiting the Statista website.

Methodology:
Download the full methodology here.

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In The Magazine Newsweek magazine cover September 19
2025 Issue

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